Troubleshooting tips for Memphis restaurants, hotels, and bars.
Ice machines are sensitive. Try these simple maintenance checks before calling for service.
The #1 cause of failure in Memphis. Our hard water causes lime scale buildup that confuses the thickness sensors.
The Fix: Toggle the switch to "Clean" (or "Wash"). Follow the instructions on the inside panel to add nickel-safe cleaner. This often resets the machine.
If water flow is too slow, the machine will time out and shut down.
The Fix: When was the last time you changed your external water filter? If needed, bypass it temporarily to see if the machine starts making ice again. If so, replace the filter immediately.
Air-cooled ice machines need to breathe. If the filter is clogged with grease or dust, it overheats and shuts off.
The Fix: Slide out the air filter (usually on the side or front). Wash it with warm soapy water, dry it, and reinstall it.
If you've cleaned it and it's still not working, you likely have:
We specialize in Manitowoc, Hoshizaki, Scotsman, and Ice-O-Matic.
Don't buy bagged ice all week. Our Memphis experts can get your machine running cold and clear today.
Call Now: (901) 257-9417Preventative Maintenance Plans Available