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Open commercial ice machine head showing the evaporator plate and water trough

Ice Machine Repair & Cleaning in Memphis, TN

No ice, slow ice, leaking or slimy bins. Repairs, $250 cleaning, and Hoshizaki and Scotsman warranty repairs.

$75 service fee + 1-hour minimum. No travel fees within 40 miles.

Ice Machine Services

Machine not making ice? Run the quick checks in our ice machine not making ice troubleshooting guide first; a cleaning cycle, water filter, or air filter often solves it. Ice makers are one part of our commercial refrigeration repair in Memphis, alongside reach-in coolers, prep tables, and walk-in doors.

Ice machine cleaning & preventative maintenance

Slime and mineral scale collect where a quick wipe cannot reach: the water trough, distribution tube, evaporator, curtain, and removable food-zone parts. We disassemble accessible components, clean and sanitize them with products intended for the machine, flush the system, and discard the first ice made after service. Ice machine preventative maintenance is $250: a full teardown, clean and sanitize.

Cube ice maker repair

Low production, hollow cubes, a frozen evaporator, or a machine that never harvests each requires a different check. We follow the freeze and harvest sequence and test water flow, the inlet valve, pump, float or probe, bin switch, thermistors, and harvest components before deciding which part has failed.

Flake ice machine cleaning & maintenance

On a flaker, scale inside the evaporator barrel increases the load on the auger and gearbox, while worn seals or bearings can show up as noise, leaks, or metal residue. We clean and sanitize the water circuit and inspect the reservoir, float, auger drive, bearings, seals, and ice chute for wear or blockage.

Water filter replacement

A restricted filter can reduce fill volume and lengthen the freeze cycle; an exhausted cartridge can allow taste, odor, and scale problems to return. We match the replacement to the machine and local water conditions, inspect the housing and inlet flow, flush the new cartridge, and mark the service date.

Why Choose Rapid Pro Maintenance?

Ice Machine Questions

Why is my ice machine not making ice?

Common causes are a clogged water filter or low water supply, a dirty machine that has shut itself down, a stuck water valve, or a control problem. We find which one before replacing parts. Call (901) 257-9417.

How often should a commercial ice machine be cleaned?

Most manufacturers call for cleaning and sanitizing at least every 6 months, more often in a hot or greasy kitchen. Our cleaning is $250: full teardown, clean and sanitize.

Why is there slime or mold in my ice bin?

Slime grows where water, warmth and yeast from the kitchen meet. A full cleaning and sanitizing clears it; a regular schedule keeps it from coming back.

Do you do Hoshizaki and Scotsman warranty repairs?

Yes. We do Hoshizaki and Scotsman warranty repairs, and we service Manitowoc and Ice-O-Matic machines too.

Ready to Get Started?

Contact us today for fast, professional Memphis ice machine cleaning and sanitization services.

Call (901) 257-9417
Call (901) 257-9417 $75 service fee + 1-hr minimum · no travel fees within 40 mi